Our culture is deeply conditioned to respond to certain emotional states in ways that are ineffective, even counter-productive. Delivered as if to caregivers, this clinical training resource reviews the basics of an advanced communication strategy specifically applied to hopelessness and despair. Learn theory and a clear script to increase your capacity to support others in meeting their loved ones in a manner that is compassionate, understanding and in line with neuroscience. Handouts are also provided to support your practice.